Conflict Resolution

Tim Nickel Mediation and Organizational Consultant /Fifth Business

Conflict in the workplace is one of the most unpleasant experiences that people have there.  Handled poorly, it escalates into entrenched positions and negatively dominates people’s lives.  Further, it undermines workplace goals and threatens careers.  Conflict is a normal part of organizational functioning, though, and handled well both by individuals and leadership, research shows it leads to greater individual and group capacities.  This workshop focuses on the knowledge and skills required for managers and supervisors to work through conflict in a healthy and constructive way, resulting in positive outcomes and improved relationships.

Competency 6.0